FREQUENTLY ASKED QUESTIONS

Q: I am the only person in my company – can this work for me?

Answer
Yes. It doesn’t matter what size your company is, if you need help then we are here to help you.

Q: Where are you based?

Answer
We are based on the Wirral. However the concept of being a virtual assistant means that we can work for anyone in the World!

Q: Can you come to work for us?

Answer
As a virtual assistant, we tend to work from a home based office. However, there can be some flexibility with this depending on the circumstances. We are happy to discuss all options with you.

Q: How do we send work to you?

Answer
You can send work through to us either by post, fax or e-mail, whichever is the most convenient method for you.

Q: Do you charge VAT?

Answer
We are not VAT registered and so there is no VAT to be added to the prices you see.

Q: How much notice do you need for a job?

Answer
The more the better but we realise that this isn’t always possible. We will always do our best to meet your deadlines and deal with urgent jobs.

Q: How long does it take for you to complete a job?

Answer
We aim to complete work within 24 hours of receipt but that will always depend upon how much work we have at any one time. We will always be honest with you about time frames and give you a realistic idea of how long any project might take to complete.


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