1. Following our consultation, we will understand your requirements and get on with the job. A personal assistant is known to be the backbone of any company infrastructure and that is our goal when we work for our clients.

  2. Once we have your brief and your deadline, we can guarantee that this will be met. You will not need to chase us up. Our word is our bond and our reputation depends on the service we provide.

  3. As soon as both parties have agreed to go forward with your project, we will follow your instructions to the letter and as our relationship grows, you will need to tell us less.

  4. We will try to get the balance right and be pro-active with your business and if we can see room for improvement, we will offer suggestions and ideas.

  5. We can support you at all times and are available to cover holidays, sickness, maternity, funerals, weddings, etc.

  6. Customer services is taken very seriously by us and we really do follow through on our commitments. We will not let you down.

  7. We take your privacy and confidentiality very seriously. Before any work begins, we will sign a confidentiality agreement with you and both parties will have a signed contract. Your details will never be shared with anyone unless you ask us to on your behalf.

  8. We will treat your business as if it were our own. We will treat your customers and suppliers with the same integrity as we treat our own. You will receive the same level of service in your business as we would expect in ours.

  9. Where geographically possible, on-site visits will be arranged so that you can meet us before we start to work for you.

  10. We are committed to providing you with a first class service so that you can provide a first class, professional service to your clients and customers.